# FAQ

- [Product Problem](/troubleshooting/faq/product-problem.md): Find answers to common Rapidproxy product questions, including proxy connection issues, authentication methods, IP location accuracy, speed performance, traffic usage, and API troubleshooting.
- [Purchase Problem](/troubleshooting/faq/purchase-problem.md): Find answers to common Rapidproxy purchase issues, including payment failures, missing resources, billing questions, plan upgrades, renewals, refunds, and invoice management.