> For the complete documentation index, see [llms.txt](https://docs.rapidproxy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidproxy.io/troubleshooting.md).

# Troubleshooting

- [Slow Proxy Speed](https://docs.rapidproxy.io/troubleshooting/slow-proxy-speed.md)
- [Experiencing Slow Proxy Speed](https://docs.rapidproxy.io/troubleshooting/slow-proxy-speed/experiencing-slow-proxy-speed.md): Experiencing slow proxy speed? Learn common causes of slow Rapidproxy connections and practical steps to diagnose, optimize proxy settings, and improve performance.
- [IP Location Mismatched](https://docs.rapidproxy.io/troubleshooting/ip-location-mismatched.md)
- [Incorrect IP Location](https://docs.rapidproxy.io/troubleshooting/ip-location-mismatched/incorrect-ip-location.md): Seeing an incorrect IP location? Learn why residential proxy IP locations may not match expected regions and how to troubleshoot IP location mismatches in Rapidproxy.
- [Proxy Connection Problems](https://docs.rapidproxy.io/troubleshooting/proxy-connection-problems.md)
- [No Connection on Dynamic IPs](https://docs.rapidproxy.io/troubleshooting/proxy-connection-problems/no-connection-on-dynamic-ips.md): Unable to connect using dynamic residential proxies? Learn common reasons for no connection issues and how to troubleshoot authentication, proxy settings, and network problems in Rapidproxy.
- [No Connection on Static IPs](https://docs.rapidproxy.io/troubleshooting/proxy-connection-problems/no-connection-on-static-ips.md): Cannot connect to static residential proxies? Learn how to troubleshoot static IP connection issues in Rapidproxy, including authentication, IP assignment, subscription status, and network configurati
- [FAQ](https://docs.rapidproxy.io/troubleshooting/faq.md)
- [Product Problem](https://docs.rapidproxy.io/troubleshooting/faq/product-problem.md): Find answers to common Rapidproxy product questions, including proxy connection issues, authentication methods, IP location accuracy, speed performance, traffic usage, and API troubleshooting.
- [Purchase Problem](https://docs.rapidproxy.io/troubleshooting/faq/purchase-problem.md): Find answers to common Rapidproxy purchase issues, including payment failures, missing resources, billing questions, plan upgrades, renewals, refunds, and invoice management.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.rapidproxy.io/troubleshooting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.