> For the complete documentation index, see [llms.txt](https://docs.rapidproxy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidproxy.io/proxies/getting-started/forgot-account-password.md).

# Forgot Account Password

Learn how to reset your Rapidproxy account password by receiving a verification code sent to your registered email address.

If you’ve forgotten your Rapidproxy account password, this guide explains how to reset it and regain access to your account quickly and securely.

***

### **1. Go to the Login Page**

Start by visiting the Rapidproxy login page:

1. Go to the **login page**: [https://www.rapidproxy.io/user/login](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com).
2. Click **“**[**Forgot password?**](https://www.rapidproxy.io/user/login/forgot_pwd)**”**

<figure><img src="https://3714437495-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYesC7FUvYuYg4WiqU6o7%2Fuploads%2FNi9aI8BPP1EFgukVToKT%2Fforgotpassword.png?alt=media&amp;token=9589144d-30ac-4af6-80d7-9a0fc0bf810c" alt=""><figcaption></figcaption></figure>

### 2. Enter Your Account Email

On the password reset page:

1. Enter the **email address** associated with your Rapidproxy account.
2. Click **Send**.

Rapidproxy will send a **verification code** to the email address you provided.

<figure><img src="https://3714437495-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYesC7FUvYuYg4WiqU6o7%2Fuploads%2FU6NhfBZTozHcTQN4BGK8%2Fsent.png?alt=media&amp;token=15b5f330-2272-42e1-8262-958b2eba416b" alt="" width="371"><figcaption></figcaption></figure>

> **Note:** Make sure the email address is correct. The verification code will be sent only to registered accounts.

### 3. Check Your Email for the Verification Code

After requesting the code:

1. Open your email inbox.
2. Look for an email from Rapidproxy containing your **verification code**.
3. If you do not see the email, check your **Spam / Junk** folder.

The verification code is time-sensitive and may expire after a short period.

***

### 4. Reset Your Password Using the Code

Once you receive the verification code:

1. Return to the password reset page.
2. Enter the **verification code** from the email.
3. Enter your **new password**.
4. Confirm the new password.
5. Click **Confirm** to complete the process.

<figure><img src="https://3714437495-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYesC7FUvYuYg4WiqU6o7%2Fuploads%2FgnK5MFOMQIxKEtxusoeS%2Fresetpassword.png?alt=media&amp;token=d3ffb1b2-dbd3-4277-9193-21e7f5212613" alt=""><figcaption></figcaption></figure>

If the code is valid, your password will be updated immediately.

***

### 5. Log In With Your New Password

After resetting your password:

1. Go back to the login page:\
   [**https://www.rapidproxy.io/user/login**](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com)
2. Enter your **email** and **new password**.
3. Click **Log in** to access your account.

***

### 6. Troubleshooting & Support

If you do not receive the verification code or encounter any issues:

* Double-check that the email address is correct
* Check your **Spam / Junk** folder
* Request a new verification code if available

If the issue persists, please contact Rapidproxy support:

* **Online live chat** on the Rapidproxy website
* **Email:** `support@rapidproxy.io`

Our support team will assist you in restoring access to your account.