> For the complete documentation index, see [llms.txt](https://docs.rapidproxy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidproxy.io/proxies/getting-started/forgot-account-password.md).

# Forgot Account Password

If you’ve forgotten your Rapidproxy account password, this guide explains how to reset it and regain access to your account quickly and securely.

***

### **1. Go to the Login Page**

Start by visiting the Rapidproxy login page:

1. Go to the **login page**: [https://www.rapidproxy.io/user/login](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com).
2. Click **“**[**Forgot password?**](https://www.rapidproxy.io/user/login/forgot_pwd)**”**

<figure><img src="/files/Mim2cMnQeQNK16aSyLFf" alt=""><figcaption></figcaption></figure>

### 2. Enter Your Account Email

On the password reset page:

1. Enter the **email address** associated with your Rapidproxy account.
2. Click **Send**.

Rapidproxy will send a **verification code** to the email address you provided.

<figure><img src="/files/LBpLuarcXl0kZ15iCRzp" alt="" width="371"><figcaption></figcaption></figure>

> **Note:** Make sure the email address is correct. The verification code will be sent only to registered accounts.

### 3. Check Your Email for the Verification Code

After requesting the code:

1. Open your email inbox.
2. Look for an email from Rapidproxy containing your **verification code**.
3. If you do not see the email, check your **Spam / Junk** folder.

The verification code is time-sensitive and may expire after a short period.

***

### 4. Reset Your Password Using the Code

Once you receive the verification code:

1. Return to the password reset page.
2. Enter the **verification code** from the email.
3. Enter your **new password**.
4. Confirm the new password.
5. Click **Confirm** to complete the process.

<figure><img src="/files/fvnWFiFUVQuxRTSkUYJZ" alt=""><figcaption></figcaption></figure>

If the code is valid, your password will be updated immediately.

***

### 5. Log In With Your New Password

After resetting your password:

1. Go back to the login page:\
   [**https://www.rapidproxy.io/user/login**](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com)
2. Enter your **email** and **new password**.
3. Click **Log in** to access your account.

***

### 6. Troubleshooting & Support

If you do not receive the verification code or encounter any issues:

* Double-check that the email address is correct
* Check your **Spam / Junk** folder
* Request a new verification code if available

If the issue persists, please contact Rapidproxy support:

* **Online live chat** on the Rapidproxy website
* **Email:** `support@rapidproxy.io`

Our support team will assist you in restoring access to your account.