> For the complete documentation index, see [llms.txt](https://docs.rapidproxy.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rapidproxy.io/proxies/getting-started/forgot-account-password.md).
# Forgot Account Password
If you’ve forgotten your Rapidproxy account password, this guide explains how to reset it and regain access to your account quickly and securely.
***
### **1. Go to the Login Page**
Start by visiting the Rapidproxy login page:
1. Go to the **login page**: [https://www.rapidproxy.io/user/login](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com).
2. Click **“**[**Forgot password?**](https://www.rapidproxy.io/user/login/forgot_pwd)**”**
### 2. Enter Your Account Email
On the password reset page:
1. Enter the **email address** associated with your Rapidproxy account.
2. Click **Send**.
Rapidproxy will send a **verification code** to the email address you provided.
> **Note:** Make sure the email address is correct. The verification code will be sent only to registered accounts.
### 3. Check Your Email for the Verification Code
After requesting the code:
1. Open your email inbox.
2. Look for an email from Rapidproxy containing your **verification code**.
3. If you do not see the email, check your **Spam / Junk** folder.
The verification code is time-sensitive and may expire after a short period.
***
### 4. Reset Your Password Using the Code
Once you receive the verification code:
1. Return to the password reset page.
2. Enter the **verification code** from the email.
3. Enter your **new password**.
4. Confirm the new password.
5. Click **Confirm** to complete the process.
If the code is valid, your password will be updated immediately.
***
### 5. Log In With Your New Password
After resetting your password:
1. Go back to the login page:\
[**https://www.rapidproxy.io/user/login**](https://www.rapidproxy.io/user/login?utm_source=chatgpt.com)
2. Enter your **email** and **new password**.
3. Click **Log in** to access your account.
***
### 6. Troubleshooting & Support
If you do not receive the verification code or encounter any issues:
* Double-check that the email address is correct
* Check your **Spam / Junk** folder
* Request a new verification code if available
If the issue persists, please contact Rapidproxy support:
* **Online live chat** on the Rapidproxy website
* **Email:** `support@rapidproxy.io`
Our support team will assist you in restoring access to your account.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.rapidproxy.io/proxies/getting-started/forgot-account-password.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.